FAQ

What is FlexDog?

FlexDog is a curated marketplace specializing in the world of sneakers. Our team curates brands, models, and products. We connect e-shops from different countries with local customers to ease their journey when looking for their favorite pair in the desired size. Check out the brands that we offer at the moment.

Who are your business partners?

Our team selects our business partners carefully, focussing on shops with an interesting offer of sneakers and good service. We work with both global players and small local e-shops.

How to shop at FlexDog?

We are not an e-shop, so you can't purchase any of the listed products at FlexDog. We are an online catalog of sneakers, where you will find both, latest releases and sneaker evergreens from popular and lesser-known brands. If the selected model in your size is available at one of our partner e-shops, just click the button and go directly to the e-shop of your choice.

How do I return or exchange my order?

For exchange, the return of goods, or any other information regarding your order, please contact the store from which you ordered.

FlexDog shows my size as available, but it is not on the partner e-shop. Why?

Unfortunately, it can happen. We do everything to make this exceptional and we update the data from partner e-shops several times a day.

Is FlexDog free to use?

Sure, FlexDog service is free of charge for everybody.